How can we help?

Last updated · July 21, 2026

Mythic Relationships is made by a small team, and a real person reads every message. Email us at hello@mythicrm.com and we'll get back to you within two business days.

01Getting started

• Create an account. Sign up with an email and password, with Google, or with Sign in with Apple. Your data syncs to your account so it follows you to a new device.
• Add your people. Add contacts by hand, or turn on contact sync in Settings to pull in your device's address book. On iOS you can choose to share only selected contacts — Mythic Relationships works fine either way.
• Record what matters. Add notes, important dates, interests, gift ideas, and conversation topics to any contact. Notes can be typed or dictated with your keyboard's microphone.
• Turn on reminders. Allow notifications so Mythic Relationships can nudge you before birthdays, anniversaries, and check-ins. Email reminders and a weekly digest are optional and can be toggled in Settings.

02Common questions

• I'm not getting reminders. Check that notifications are enabled for Mythic Relationships in iOS Settings → Notifications, and that the reminder toggles are on in the app's own Settings. Reminders are scheduled on your device, so they'll also need the app to have been opened at least once since installing.
• My contacts aren't syncing. Confirm contact access in iOS Settings → Privacy & Security → Contacts → Mythic Relationships. If you granted limited access, only the contacts you selected will appear — you can add more at any time from that same screen.
• Will syncing change my phone's address book? Only if you want it to. Sync is two-way, so edits you make in Mythic Relationships can be written back to your address book. Deleting your account never removes contacts from your phone.
• Does my data sync across devices? Yes. Your contacts, notes, dates, and photos are tied to your account and available anywhere you sign in.
• How do the AI features work? When you use AI chat, suggestions, note analysis, gift ideas, or spoken recaps, the relevant contact context is sent to our AI provider to generate a response. Details are in our Privacy Policy. Your content is not used to train our own models or for advertising.
• I forgot my password. Tap "Forgot password" on the sign-in screen to get a reset link at your account email. If you signed up with Google or Apple, use that same button to sign back in rather than a password.
• Can I use Mythic Relationships for free? Yes. There's a free plan, plus a paid subscription that unlocks higher limits and the full set of AI features.

03Subscriptions, billing, and refunds

Paid subscriptions are purchased and billed through the Apple App Store, not by us directly. To view, change, or cancel your subscription, open iOS Settings → your name → Subscriptions → Mythic Relationships. Cancelling stops future renewals; you keep access until the end of the period you've already paid for.

Refunds are handled by Apple. Request one at reportaproblem.apple.com. If something went wrong on our end, email us anyway — we'll help you make the case.

If you paid but don't see your subscription in the app, sign in with the same account you subscribed on, then use Settings → Restore Purchases. Still stuck? Email us with the date of purchase and we'll sort it out.

04Your account and your data

• Delete your account. Go to Settings → Delete Account in the app. This permanently removes your account and the data associated with it — contacts, notes, reminders, photos, groups, and AI chat history. Your phone's own address book is left untouched.
• Request a copy of your data. Email hello@mythicrm.com from your account address and we'll send an export.
• Correct or remove specific information. Most of it you can edit directly in the app. For anything you can't reach, email us and we'll take care of it.

Depending on where you live you may have additional rights under laws such as the GDPR or CCPA. Our Privacy Policy covers those in full.

05Report a bug or request a feature

Send it to hello@mythicrm.com. Screenshots and the steps that led up to the problem are enormously helpful. We read every feature request, and a good number of what's in the app started as one.

06Requirements

Mythic Relationships runs on iPhone with iOS 16 or later. An internet connection is required to sync your data and to use the AI features.

07Legal

Privacy Policy · Terms of Service

Mythic Ventures
Carmel, Indiana